Guide about Viasat Satellite Internet Review will be described in this article. If you live in the country and still want to stream content, Viasat satellite internet can be your best option if cable and fiber internet are unattainable goals. Depending on where you reside, it offers a wide range of options with greater speeds that frequently come at a cheaper cost than other satellite internet providers.
Viasat Satellite Internet Review For 2024
In this article, you can know about Viasat Satellite Internet Review here are the details below;
Having said that, be wary of Viasat’s plans, which have additional restrictions that may cause you to second-guess your decision, along with a price increase once the three-month introductory period finishes. So let’s examine the specifics and determine whether Viasat is your best option for a rural internet provider.
Viasat internet prices and plans
Our top pick for satellite internet is Viasat because of its affordability given the speed it offers. There are a lot of plans available from Viasat (previously Exede), so you might initially feel overwhelmed. We’ll explain it to you, though. Plans from Viasat can be divided into two groups: those with price increases and those without. Additionally, there is just one plan that is price-free: Viasat Unleashed.
However, the plan that best suits your needs and your final cost will vary depending on where you live.
Having said that, to give you a sense of what’s available, below is a look at every Viasat satellite internet plan.
* Location affects availability and price. There may be taxes, installation costs, and monthly equipment lease fees. You may continue use Standard Data indefinitely after using 100 GB of High-Speed Data, but the speed may be slower.
Location affects availability and price. There may be taxes, installation costs, and monthly equipment lease fees. You may continue use Standard Data indefinitely after using 150 GB of High-Speed Data, but the speed may be slower.
Viasat Unleashed isn’t the cheapest package Viasat provides, costing $99.99 per month. After price increases, it still costs the same as Viasat’s most affordable plan. For instance, the $69.99/month Choice 25/60 GB plan increases to $99.99 after three months.
Viasat internet promotional prices spike after three months
If you don’t select the Viasat Unleashed plan, be aware of Viasat’s three-month price increase. Although the initial payment surge is expensive, it locks in for the duration of your two-year contract after that.
For this reason, we suggest the Viasat Unleashed package. You’ll escape not just three-month price increases but also early termination fees and a contract. Additionally, you receive download rates of 150Mbps as opposed to 25–75Mbps.
Viasat Unleashed isn’t the cheapest package Viasat provides, costing $99.99 per month. After price increases, it still costs the same as Viasat’s most affordable plan. For instance, the $69.99/month Choice 25/60 GB plan increases to $99.99 after three months.
Furthermore, Viasat Unleashed provides the most data. 850GB is the high-speed data cap with Unleashed, while other plans offer between 60 and 100GB.
Although all plans provide unlimited bandwidth in theory, not all plans provide the same quantity of high-speed data. We’re certain that most users won’t have to worry about hitting the soft cap with Viasat Unleashed.
Where is Viasat available?
In the US, Viasat satellite internet is accessible in every state, nationwide. We’re staring at you, Alaska.
Furthermore, Viasat’s satellites can reach rural and distant locations where there might not be any other option for internet connection, whereas other ISPs often concentrate their operations around large towns.
However, as we previously stated, your location determines which Viasat options are available to you. Using our zip code search tool below or visiting the Viasat website are the best ways to find out.
Which Viasat plan is best for you?
Certain Viasat internet plans might be a better value than others, depending on how frequently you use the internet and what you do there. We’ve listed the typical uses for each Mbps below, along with a few other suggested designs.
- 12 Mbps: Sufficient for a single user who emails and browses social media on the internet.
- 25–30 Mbps: Suitable for two to three users who occasionally stream films, browse the internet, and occasionally play role-playing games. Even a camera-free home security system can be supported at this speed.
- 50 Mbps: Sufficient for three or four persons who stream videos, work from home, play online games, and/or browse the internet. A simple security system without any cameras can likewise be supported at these speeds.
- 100–150 Mbps: Sufficient for up to five users who stream videos, work from home, play online games, and/or browse the internet. A camera-equipped home security system can be supported by this speed.
Is gaming possible on satellite internet?
Yes and no, depending on the type of game you’re playing, satellite internet gaming can be both beneficial and detrimental.
The latency associated with satellite internet can mean the difference between hitting the shot and missing and requiring a reload in first-person shooter (FPS) scenarios. See our article on gaming on satellite internet for more information.
How do Viasat internet prices compare to Hughesnet prices?
Even with the unexpected price increases, Viasat offers better rates than Hughesnet (one of the major rivals in the satellite internet market) for the speeds and data you receive. Compared to Viasat, Hughesnet charges more per megabit per second.
Although both companies theoretically give limitless internet access, there is a high-speed data limits on each service. Your speeds deteriorate to 1-2 Mbps after you reach those restrictions. Hughesnet’s high-speed data limitation is limited to 200GB, whereas Viasat’s is capped at 850GB.
Offer valid for new clients who meet the requirements. At checkout, a one-time normal installation cost might be required. There must be a minimum 24-month service term. The monthly equipment lease charge is $12.99. There are taxes. Some areas do not have service. The offer could be modified or removed at any time.
Service plans need a commitment of 24 months. Some regions might not have pricing accessible. Thus, unless you’re content with Hughesnet’s plans with lower data caps, Viasat is frequently a better value.
For illustration, let’s contrast Hughesnet’s Select 100 GB package with Viasat’s Choice 25 Mbps/60 GB plan. Viasat charges more and provides less data and download speed.
* Location affects availability and price. There may be taxes, installation costs, and monthly equipment lease fees. You may continue use Standard Data indefinitely after using 100 GB of High-Speed Data, but the speed may be slower.
Let’s take a brief minute to discuss internet speed as well. Although 50 Mbps is theoretically fast enough to stream video in high definition, it doesn’t account for other devices that may be connected to your network or users that may want to utilize it as well.
We’re talking about kids using tablets, home security systems, dad using his phone to check the most recent sports scores, or you and your partner watching Family Guy reruns in one room while your partner streams The Bachelor. Not to mention any clever devices you may have stashed away. (Hush, don’t say “Alexa” because you’ll startle her.)
In summary, you will require more data and quicker speeds the more devices and users you have on your internet. To determine the precise amount of download speed you require, see our internet speed guide if you’re unsure of how much speed you’ll need.
Let’s now evaluate two plans that offer faster download speeds: HughesNet Fusion and Viasat Unleashed. When comparing the higher-tiered plans offered by HughesNet and Viasat, Viasat emerges as the obvious victor. Particularly in light of HughesNet’s 12-month rate increase. The monthly cost of HughesNet’s Fusion plan increases to $109.99 following the first year of your contract. You will ultimately save more money with Viasat Unleashed since it offers faster download and data rates.
Viasat internet speed
With up to 150 Mbps, Viasat provides some of the fastest satellite internet speeds available. The download speeds offered by Viasat vary based on your location and might range from 12Mbps to 150Mbps.
* Location affects availability and price. There may be taxes, installation costs, and monthly equipment lease fees. You may continue use Standard Data indefinitely after using 100 GB of High-Speed Data, but the speed may be slower.
Location affects availability and price. There may be taxes, installation costs, and monthly equipment lease fees. You may continue use Standard Data indefinitely after using 150 GB of High-Speed Data, but the speed may be slower.
° Location affects availability and price. There may be taxes, installation costs, and monthly equipment lease fees. You may continue use Standard Data indefinitely after using 300 GB of High-Speed Data, but the speed may be slower.
However, Viasat is still a poor choice for some online activities like gaming, Zoom and video chats, or VPNs, even with those fast plans. This is due to the significant latency (measured in milliseconds, or ms) of satellite internet, which results in what most of us refer to as lag.
Unfortunately, the way satellite internet operates makes it the case. Your signal will need some time to travel 22,200 miles above your home to reach a satellite.
Nor is satellite internet renowned for having lightning-fast upload rates. Actually, the poor 3 Mbps upload speed is the maximum for all of Viasat’s services. It will therefore be a very slow experience if you want to upload big files or broadcast live using your Viasat internet.
Positively, for slower-speed internet activities like browsing Instagram, you won’t notice latency or the upload speeds as much. Simply put, avoid attempting to play Fortnite with a Viasat connection.
Data caps
Plans from Viasat include 100 to 850GB of priority data in addition to unlimited ordinary data. For all kinds of internet users, that is undoubtedly sufficient info.
* Location affects availability and price. There may be taxes, installation costs, and monthly equipment lease fees. You may continue use Standard Data indefinitely after using 100 GB of High-Speed Data, but the speed may be slower.
Location affects availability and price. There may be taxes, installation costs, and monthly equipment lease fees. You may continue use Standard Data indefinitely after using 150 GB of High-Speed Data, but the speed may be slower.
If you run out of priority data on a Choice plan, you may either purchase more or put up with online browsing that feels like it’s from the 1990s, with download rates of just 1 to 5 Mbps. (Add-on data is not available with Viasat Unleashed, but at 850GB, we don’t believe you’ll need it.)
You will receive between 100GB and 850GB of data, depending on your plan, which will allow you to connect to the internet at (or close to) the download speed that your plan promises.
Just be careful to select the plan that has the appropriate data cap for you. During periods of high internet traffic, your speeds may drop to 1 to 5 Mbps if you exceed your data threshold, which may be difficult to do.
Is 4K video streaming possible with Viasat?
It is unlikely that 4K shows can be streamed over a satellite internet connection, even if you own a 4K TV. To save you data, Viasat automatically modifies the video resolution.
How to monitor Viasat data
You can utilize Viasat’s proprietary web browser or stream in standard definition (SD) if you wish to conserve data.
Viasat’s app, which you can download from the Google Play Store Apple App Store, allows you to monitor how much data you use.
Contracts, equipment, and fees
While other providers tie you into two-year contracts, Viasat offers a single plan that is free of contracts.
Let’s examine Viasat agreements, hardware, and charges.
Contracts
A two-year commitment is required for Viasat internet, and some of its costs add up quickly.
A two-year contract is required for Viasat internet, unless you select the no-contract option. However, be aware that you will have to pay $500 up ahead in order to cancel your Viasat contract. What a financial blow it would be (that $500 is also non-refundable).
In case you intend to maintain your internet service for a minimum of two years, we suggest simply signing the contract. In the event that you choose to terminate your subscription, you won’t have to pay $500 in order to avoid legal repercussions.
Equipment
A modem and a satellite dish are needed for Viasat internet. Both of those items need to be installed by a qualified technician, who is most likely employed by a third-party contractor.
The cost of the equipment is determined by the type of lease you select—monthly or lifetime.
- Monthly rental charge for Viasat equipment: $12.99.
- Price of a lifetime lease: $299.99 one-time charge
By the way, the one-time payment would only be justified after nearly 24 months at the lifetime lease’s cost.
But it can be worthwhile afford the upfront expenses. particularly if you want to continue using your service after two years.
Viasat can be used with your own router, or you can utilize the WiFi Gateway provided by your ISP. Multiple devices can be connected internet via Wi-Fi or an Ethernet connection by using the gateway’s dual functionality as a modem and router.
The gateway from Viasat doubles as a voice adaptor. Thus, if you have voice service provided by Viasat, you don’t need to have an extra adaptor attached to your phone. Clearing out clutter? It would make Marie Kondo proud.
Anticipate that the installation of Viasat will require two or three hours. Since you can’t be sure when the technician will arrive, it’s best to just take the entire day off.
Upon arrival, the technician will mount the satellite dish on your roof or a wall and ensure that it is pointing in the proper direction to establish communication with the satellite in orbit. You’ll be ready to go after the technician completes installing your modem and dish.
Service fees
Without service costs, what is internet? Here is a brief overview of the many fees that Viasat may charge you.
- $99.99 is the installation price; however, if you’re a new Viasat customer, you should inquire about installation being free.
- Equipment that is returned late or not at all: $300
- $15.00 per month for each month that remains on your contract is the early termination cost.
- If a technician needs to come to your house, the service call price is $95.00 (unless you enroll in EasyCare)
- $200.00 dish relocation fee; dish relocation must occur at the same address
Viasat EasyCare program
You may want to think about signing up for the EasyCare program if you would like to avoid paying the $95 service visit fee.
- EasyCare has the following benefits and costs $8.99 per month:
- Service calls: There is never a $95 cost for a technician to visit you.
- Priority customer service: A dedicated customer care phone number will be provided to you.
Relocating a satellite receiver: Do you need to move your dish? Once a year, you can transfer it for $95 instead of the usual $200.
Customer service
Do you need to contact Viasat customer support? Dial 1-833-242-1877. Although Viasat claims to have faster speeds than other satellite internet providers, their customer support isn’t particularly good. That is to say, when it comes to looking out for us, internet service providers as a group have some work to do.
In the most recent American Customer Satisfaction Index (ACSI) survey, Viasat did not receive a particular rating. However, we may obtain a rough notion of how good (or not good) Viasat’s customer service is by looking at the report’s “All Others” grade.
To put it into perspective, the ISP with the lowest score was awarded 55 out of 100, while the ISP with the greatest score was awarded 73 out of 100. Thus, Viasat finds itself squarely in the center.
You’ll find that many Viasat users aren’t content campers if you search for internet evaluations of Viasat or even Exede (because some of us still refer to it as “Exede”). Among other things, a lot of people claim that they don’t get the speed they paid for.
On game night, Jeff from Dubuque, Iowa, was stranded due to slow internet. It goes without saying that he was angry. “Tonight I am trying to the watch some college football & the I can’t even connect to Hulu,” he stated. “I ran an internet speed test & the it says I have 0.23 mbps download speeds. I have run it multiple times highest I got is 0.38 mbps.” 2
Before you call customer support, there are a few things you may attempt to speed up your Viasat internet if it’s lagging too.
Having trouble using your Viasat internet?
If your Viasat internet isn’t working, try our troubleshooting instructions before calling customer care. You can also try our speed-boosting advice for satellite internet. We’ll consider the task done if we can save you the time it takes to contact for assistance.
Before calling a Viasat customer service representative, review these customer service guidelines if you really need to speak with one. They could prevent you from yanking out your hair.
The following is the way to contact Viasat customer service:
How do you cancel your Viasat internet service?
Call customer support at 1-833-242-1877 to inform them that you wish to terminate your Viasat service. You will also need to pay the early termination fee and return any leased equipment, such as the modem and Tria.
You may be in for a harsh awakening in regards to your early termination charge. The majority of Viasat contracts last for two years, and you will be charged $15 for each extra month if you decide to cancel before that time. Whoo-hoo. Also check IPTV Subscription Providers
In summary, the following steps will help you terminate your Viasat service:
- Tell Viasat customer support that you would like to cancel by giving them a call at 1-833-242-1877.
- Within 30 days, return the TRIA off your satellite dish outside, together with your rented modem and power cord. There is no need to return the mounting brackets or your satellite dish (the TRIA resembles a tiny box that fits within the dish). You will be assessed $150 for an unreturned modem and $150 for an unreturned TRIA if you fail to return your leased equipment within the allotted 30-day period. That might be a $300 financial blow to you.
- If you terminated before the end of your contract, you must pay your early termination fee. For every month that is left on your service contract, this will cost you $15.
Is Viasat satellite internet any good?
Our top pick for satellite internet providers is Viasat because of its high data caps and quick maximum speeds of 150 Mbps. However, the cost of that data and speed is significant.
- Costs and packages: Compared to certain rivals, Viasat offers faster and more data.
- Speed: One of the fastest download speeds available with satellite internet is Viasat’s maximum stated speed of 100 Mbps. It’s another matter entirely whether you truly receive those internet speeds.
- Data caps: Viasat offers unlimited data for each billing cycle. However, if you over that soft data cap, you can experience slower speeds unless you subscribe to Viasat’s most costly Choice 100 plan with 500 GB of priority data. If rates ever become too slow, you can buy an additional 30 GB of high-speed data.
- Contracts, equipment, and fees: It is somewhat expensive to cancel Viasat’s two-year contract ($500), and installation, dish relocation, and even service call fees can quickly mount up.
- Customer service: Before you phone your Viasat representative, take a big breath. No ISP is known for having exceptional customer service.
We believe that the following categories of persons would benefit from Viasat:
- Anyone without access to fiber, cable, or DSL internet
- Those who mostly use email and web browsing on the internet
However, the following people most likely won’t enjoy Viasat:
- Anyone who shares a large number of users’ internet connection
- Families that play games, stream a lot of videos, or use Zoom for video chat
- Anyone has access to cable or fiber internet, or a DSL plan with fast speeds
Ultimately, your download speeds using Viasat are most likely faster than dial-up. Continue turning those AOL CDs into do-it-yourself artwork, then.
The speeds are approximate and subject to change.
View Viasat Plans | Evaluate Satellite Internet Service Providers
Methodology
We only suggest a small number of satellite internet service providers, Viasat among them.
We compare these suppliers taking into account:
- Service value (cost in relation to data and speed)
- Accessible
- Cost of equipment
It’s likely that Viasat offers a better bargain than Hughesnet and Starlink, its competitors. It is less expensive than Starlink and offers more data than Hughesnet.
Viasat FAQ
Do you have any more queries regarding Viasat satellite internet? See if we can be of assistance.
For the first three months, Viasat internet costs between $49.99 and $199.99 per month; after that, it costs between $70.00 and $300.00 per month. That excludes any additional services and the cost of renting your equipment.
Yes, technically, you can get 100GB to 1 TB of high-speed data with Viasat’s Discovery Unlimited package. Although you’ll always have unlimited standard data, your internet speed will change if you exceed the specified data “soft cap”.
What is the speed of Viasat once your data maximum is reached?
If you use more data than your allotted amount, your internet speed will always be reduced to 1-4 Mbps.
No, even if you sign up for Viasat Voice phone service, you do not require a phone connection in order to use Viasat satellite internet service. This is because, rather than utilizing a phone line, the Voice service makes use of voice over internet protocol (VoIP) technology.
However, Viasat now has a Flex subscription that combines DSL (which uses phone lines to transmit data) with satellite internet. Thus, you’ll need a phone line in order to obtain Viasat Flex (and maybe faster internet speeds).
Yes, because your network connection travels via the air, inclement weather can have an impact on satellite internet services like Viasat. This implies that if a strong thunderstorm, snowstorm, or even dust storm is passing through, you may experience problems with your connection.
Technically, even fog and humid weather can interfere with your satellite internet service; however, according to Viasat, light rain or dry snow shouldn’t have an impact.